Refund Policy

Last updated: November 13, 2026

🏆 30-day “We’ll Make It Right” promiseTry the book with your son. If it isn’t right for your family, tell us what happened — we’ll help you get more from it or issue a full refund under this policy.We created What’s Happening to Me? A Boy’s Guide to Puberty to give boys and parents clear, reassuring answers. We care more about helping your family than keeping your money.

How it works

Try the book for at least 14 days within the 30-day period. Read the chapters that are relevant to your son and use the book as questions about puberty come up.
If it still isn’t right for your family, email us within 30 days of purchase and tell us what you tried and what didn’t work for you.
We’ll either help you find the most useful parts of the book for your situation or issue a full refund.

Why we ask you to try it first

This isn’t meant to make refunds difficult. The book is a digital product, so there’s no physical copy to return. Puberty can bring different questions at different times; we ask you to give the chapters that matter to your family a fair try over 14 days. If the book still isn’t useful, we’ll work with you to make it right.

How to request a refund

Email support@whatshappeningbook.com within 30 days of purchase. Include your order number or the email address you used at checkout, plus a brief note about which parts of the book you tried and what didn’t work. We’ll respond within 7–10 days.

When you’ll get your money back

If your refund is approved, it will be issued to your original payment method. Depending on your bank or payment provider, it usually appears within 7–10 business days after approval.

Buying by mistake

Charged twice or bought the wrong product? Email us and we’ll review it promptly. Duplicate charges will be refunded regardless of the 30-day period.

After 30 days

Refunds requested after 30 days aren’t guaranteed, but if something went wrong, contact us and we’ll do our best to help. Nothing in this policy limits any consumer rights that apply where you live.

Where this policy applies

This policy covers purchases of the book made through our website checkout, which is processed by Gumroad. If you bought through another marketplace, that marketplace’s refund process may apply.

Chargebacks

Please contact us before asking your bank to reverse a payment so we have a chance to resolve the issue directly. If a chargeback is opened, we may provide the payment processor with relevant order and support records.

Questions

For other questions, email support@whatshappeningbook.com.